Managed service programme (MSP)
Committed to addressing the evolving needs of the health and social care sector, our MSP aligns with your strategy to ensure sustainability and scalability, helping your organisation and its people to thrive.
What is an MSP?
Our MSP offers health and social care providers a comprehensive workforce solution encompassing talent acquisition, supplier management and strategic workforce planning.
Benefits
Our managed service programme (MSP) delivers benefits including:
Improved visibility
Gain comprehensive insights into your workforce spending and operations with accurate and comprehensive management information (MI) and performance metrics.
Cost savings
Achieve immediate and long-term cost savings with direct sourcing, effective supply chain management, preferential rates, cost management and operational efficiencies.
Access to talent
Strengthen your workforce with our market-leading attraction campaigns, seamless recruitment processes and retention plans that reduce your time to hire.
Enhanced control
Standardise processes and policies across the recruitment workflow and suppliers, improving the hiring manager experience. With co-created workforce solutions tailored to your needs, delivering time savings and continuous improvement.
Compliance
Our expert clinical governance upholds your commitment to patient and worker safety. We keep workers and patients safe in all we do and ensure compliance with relevant framework requirements and labour laws.
Supply chain management
Leverage our established Acacium Group supply chain to ensure seamless collaboration with trusted, market-leading suppliers across the UK.
MSP models we offer
Master vendor
As your master vendor, we simplify workforce management by serving as your single point of contact for all flexible workforce activities. You benefit from direct sourcing and management of other staffing suppliers, ensuring that your workforce needs are met.
Our service guarantees high fill rates, helping you maintain consistent staffing levels while driving down costs and reducing clinical risks through our rigorous quality controls.
With over 20 years of expertise in the health and social care sectors, we provide you with a reliable, cost-effective solution that enhances the efficiency and effectiveness of your workforce strategy, enabling you to focus on delivering exceptional patient care.
Neutral vendor
Our neutral vendor service allows you to access the workers you need at agreed rates from a carefully validated range of recruitment suppliers.
As your trusted MSP provider, we manage your entire contingent workforce, regardless of where they’re sourced. This means you benefit from cost-effective staffing while maintaining control and consistency across your workforce.
Our approach streamlines your recruitment processes, ensuring efficient management and oversight so you can confidently focus on your core operations while we manage your every staffing need.
Hybrid
Combining the strengths of both master vendor and neutral vendor models, our hybrid service provides you with unparalleled flexibility to meet your unique staffing needs.
This solution is ideal for managing temporary staffing requirements across various locations or specialisms. By partnering with us, you gain access to a multi-talent supply chain tailored to your specific needs while enjoying the convenience and efficiency of working with a single supplier who truly understands your organisation.
This approach ensures consistent, high-quality staffing and streamlines your processes, giving you greater control and adaptability in managing your workforce.
Master vendor
As your master vendor, we simplify workforce management by serving as your single point of contact for all flexible workforce activities. You benefit from direct sourcing and management of other staffing suppliers, ensuring that your workforce needs are met.
Our service guarantees high fill rates, helping you maintain consistent staffing levels while driving down costs and reducing clinical risks through our rigorous quality controls.
With over 20 years of expertise in the health and social care sectors, we provide you with a reliable, cost-effective solution that enhances the efficiency and effectiveness of your workforce strategy, enabling you to focus on delivering exceptional patient care.
Neutral vendor
Our neutral vendor service allows you to access the workers you need at agreed rates from a carefully validated range of recruitment suppliers.
As your trusted MSP provider, we manage your entire contingent workforce, regardless of where they’re sourced. This means you benefit from cost-effective staffing while maintaining control and consistency across your workforce.
Our approach streamlines your recruitment processes, ensuring efficient management and oversight so you can confidently focus on your core operations while we manage your every staffing need.
Hybrid
Combining the strengths of both master vendor and neutral vendor models, our hybrid service provides you with unparalleled flexibility to meet your unique staffing needs.
This solution is ideal for managing temporary staffing requirements across various locations or specialisms. By partnering with us, you gain access to a multi-talent supply chain tailored to your specific needs while enjoying the convenience and efficiency of working with a single supplier who truly understands your organisation.
This approach ensures consistent, high-quality staffing and streamlines your processes, giving you greater control and adaptability in managing your workforce.
FAQs
Explore answers to the most frequently asked questions about our managed service programme. If you don’t find what you’re looking for, feel free to reach out to us directly—we’re here to help.
To choose the right MSP model for your organisation, consider your business goals, desired level of control, budget, and the complexity of your workforce needs. As your workforce partner, we can support you in choosing whether a master vendor, neutral vendor or hybrid model works best for you.
An MSP improves cost efficiency by consolidating staffing processes, negotiating better rates with suppliers, reducing overtime costs and minimising administrative overhead. They also provide transparency through detailed reporting, helping organisations make informed decisions.
Technology plays a crucial role in MSPs, enabling efficient management of the staffing process through Applicant Tracking Systems (ATS), Vendor Management Systems (VMS) and real-time data analytics. These tools help in optimising staffing levels, predicting future needs and ensuring compliance.
MSPs ensure compliance by maintaining rigorous processes for vetting and onboarding staff, staying up to date with industry regulations and conducting regular audits. Clinical governance is at the core of our commitment to delivering high-quality care.
We work with NHS Trusts, private hospitals, GP surgeries, local authorities, medical laboratories, primary care networks, community health services and community pharmacies. Our unparalleled community of clinicians enables us to fulfil your specific recruitment needs – even at short notice!
An MSP provides a responsive service with access to a large, pre-vetted talent pool that can be mobilised quickly to meet urgent staffing needs. They typically have processes in place to ensure rapid placement during crises or sudden spikes in demand.
Challenges in implementing an MSP may include resistance to change, integration with existing systems and alignment with organisational culture. These are addressed through clear communication, customised implementation plans and ongoing support from the MSP provider.