At Maxxima, the highest standards of clinical governance are a top priority. We continuously seek ways to improve the quality of our services and create an environment in which excellence in clinical care can flourish.
Our comprehensive and robust systems ensure:
A commitment to quality and learning
A reduction of errors and adverse events
We comply with regulation, national and local guidance, best practice and our clients’ contractual requirements. All staff members adhere to recognised training standards to ensure they work ethically and responsibly
Our clients have peace of mind because Maxxima has:
A dedicated arm’s length professional team
Trained case investigators and case managers
A clinical director responsible for risk and adherence to regulations
A health and safety board lead and a governance team who are IOSH qualified
83 policies and 160 standard operating procedures
Monthly quality and safety meetings throughout the business
A claims management processes
An integrated approach to contract and tender reviews which leads into business process updates and compliance checks
Incident and complaint management with trend analysis and lessons learned to inform quality improvements
Integrated business continuity plans
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