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Clinical governance

At Maxxima, the highest standards of clinical governance are a top priority. We continuously seek ways to improve the quality of our services and create an environment in which excellence in clinical care can flourish.

Our comprehensive and robust systems ensure:
  • A commitment to quality and learning

  • Continual improvements

  • A reduction of errors and adverse events

We comply with regulation, national and local guidance, best practice and our clients’ contractual requirements. All staff members adhere to recognised training standards to ensure they work ethically and responsibly

Our clients have peace of mind because Maxxima has:
  • A dedicated arm’s length professional team

  • Trained case investigators and case managers

  • A clinical director responsible for risk and adherence to regulations

  • A health and safety board lead and a governance team who are IOSH qualified

  • 83 policies and 160 standard operating procedures

  • Monthly quality and safety meetings throughout the business

  • A claims management processes

  • An integrated approach to contract and tender reviews which leads into business process updates and compliance checks

  • Incident and complaint management with trend analysis and lessons learned to inform quality improvements

  • Integrated business continuity plans

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