frequently-asked-questions

FAQs

Get the answers to our most frequently asked questions

​Frequently asked questions​​

Registration and compliance

How long does it take to register and become compliant?


It takes minutes to register on our website or via the phone with a member of our team.

We ensure the compliance process as easy as possible. However, the speed of this depends on how quickly you can collate the required information. If you have everything to hand, your compliance can be completed within 24 hours.

With a dedicated compliance team, we review and upload documents the same day we receive them to get you ready for work as quickly as possible.

This process is required to safeguard you, the service users and the service in which you are working. As an approved NHS supplier, Maxxima abides by all framework regulations to ensure you’re fully protected while working with us.

Do I need insurance to work in the private sector?


Unlike in the NHS, a private healthcare provider’s insurance does not provide indemnity cover for their staff. Therefore, if you are working in the private sector, you will need professional indemnity insurance before you can start.

Indemnity insurance is essential to safeguard you, service users and the service itself. As a result, this is a prerequisite for all private sector workers to ensure everyone is sufficiently protected.

Work opportunities

What type of work opportunities do you offer?

At Maxxima, we have a range of dedicated teams to ensure you find a role that suits your skills, experience and individual requirements.


We provide:

  • Locum opportunities

  • Fixed-term contract opportunities

  • Permanent opportunities

We work with NHS Trusts and major private healthcare organisations to offer more diverse roles. We also work exclusively with clients across the country to give you access to jobs before anyone else. If you’d like to hear more about the work opportunities we have available contact our recruitment team today to explore how we can help.

What benefits do you offer?


Benefits we offer are:

  • Competitive rates of pay

  • Access to the widest choice of temporary and permanent roles across the UK and Ireland

  • Exclusive opportunities, only available through Maxxima

  • First-class support and advice from a dedicated team that specialises in your area of expertise

  • Streamlined registration and compliance process

  • Effortlessly generate timesheets digitally

  • Access to high-quality voluntary training

  • Earn up £1500 as part of our recommend a friend scheme

  • Regular payroll with a range of payment options; PAYE,  PSC (Personal Service Company)/LTD (Limited Company) and approved umbrella companies

  • Assistance arranging travel and finding accommodation (if applicable)

  • Remote working opportunities

  • Flexible hours to suit you; we offer everything from ad-hoc placements through to full-time work

  • We are committed to delivering exceptional customer service. As a result, we regularly gather feedback via Viewpoint so that we can truly listen to your needs and shape our business accordingly

What are the benefits of temporary vs permanent work?


Benefits of temporary work:

  • Access to a wide range of opportunities across a large client base including 36 NHS Trusts

  • Dedicated recruitment consultant who will work to secure you the perfect role(s)

  • If you are working PAYE you will receive access to benefits including sick pay, maternity/paternity leave and a pension

  • Flexibility on working hours, working locations, length of contract and type of work available

  • Regular payroll allowing for fast and flexible payments

  • Leading rates of pay

  • Gain experience across different specialities

Benefits of permanent work:

  • Career progression

  • Employee benefits

  • Annual leave

  • Pension scheme

  • Relocation packages

  • Visa sponsorships

  • Training and development opportunities

What is the typical length of a temporary contract?


On average, our temporary contracts run for six months. However, this can vary from client to client and will include shorter terms contracts, as well as long term cover for maternity, sick leave and vacant hard-to-fill positions.

Whatever your availability and career aspirations, we’re committed to finding something that’s just right for you. Register with us today.

Why should I work for Maxxima vs bank work?


With Maxxima, you have a dedicated consultant to fully understand your requirements and preferences for work. We’ll highlight the opportunities available to you and negotiate the best rates for your time and expertise, thereby ensuring you’re rewarded for the work you do.

Working with Maxxima can provide you with greater flexibility as we can place you in any Trust. You’ll have one central registration process with Maxxima that means you are eligible for every NHS Trust in the country.

Payroll and timesheets

How do I submit my timesheet?


Once you have secured a temporary role with us, our dedicated sales support team will be in touch to provide you with all the required information. They’ll provide you with a timesheet template which enables you to quickly and easily submit your worked hours.

Full support is available from the team if you need any help.

In some cases, our clients use their own online platforms; you may be required to submit your hours through one of these. Again, our Sales Support team will be on-hand to guide you through this.

How often do you run payroll?


For your convenience, Maxxima issues payments three times a week: Monday, Wednesday and Friday. This means that if you miss a timesheet deadline, you only have to wait a few days until the next deadline, instead of a whole week.

How long does payment take to reach my account?


If you are working with timesheet submissions, you will be paid two working days after payroll process your timesheet (assuming no queries are raised, such as a missing authorisation signature).

Timesheets need to be submitted by a deadline of 9:30am in order to be processed that same day.

If you are working through direct engagement, payment will depend on the Trust and the payment portal they use. Please contact our team for further guidance.

What payment methods do you offer?


PAYE – This is the most common payment method. You’ll be paid via Maxxima directly each week. All necessary deductions will be made at source meaning everything that arrives in your nominated account is yours to spend.

Umbrella – This method involves an agreement with a 3rd party supplier. Maxxima will pay the umbrella company the gross amount, from here the umbrella company is responsible for doing the necessary deductions and paying you into your nominated account. Umbrella companies usually take a small fee for each timesheet processed.

Limited company – This method is similar to those above however payment will be sent directly to your limited company. If within IR35, all deductions will be made from source. If outside IR35, the gross amount will be paid, and you are responsible for making the necessary deductions at the end of the financial year.

All locum pay rates across the industry are subject to both Employer’s and Employee’s National Insurance deductions. Please speak to your recruitment consultant to discuss what this means for your hourly rate.  

What is IR35 and does it affect me? 


IR35 is a set of tax laws which are designed to ensure all workers in the public sector are paying the correct amount of tax and National Insurance Contributions (NIC). There are a series of tests used by clients, to determine the employment status of contractors working through limited companies/personal service companies (PSCs).

As of 6 April 2021, further changes will come into force, which will include mid and large sized private sector clients, so if you are planning to work in either the public or private sector after this time, IR35 will apply to all PSC workers.

For more information on IR35, any upcoming legislative changes and how they could impact you, please click here.

Recommend a friend

How does the recommend a friend scheme work?

If you know someone who would like to work for Maxxima, all you need to do is:

  • Send us the details of your friend or colleague, and we’ll get in touch to find them work

  • Alternatively, pass on our details for them to contact us. Please make sure they mention your name when registering

  • Once they have worked a set number of hours you will be eligible to receive your referral bonus

    Full details can be found on our terms and conditions page

Recommend a friend form.

Please note, before you recommend your friend, you must obtain permission to provide us with their personal information. We will tell your friend that you have recommended them to us when we contact them.

How long does the process take?


You will be entitled to payment once your referee has worked 200 hours (or 10 weeks of a permanent placement). Assuming qualifying criteria and terms and conditions have been met by both you and your referee, payments will be made within a month.

How many friends can I refer? How much can I earn?


Yes, you can refer as many friends as you like! However, under our scheme you can only earn a maximum of £1,500*. Your first qualifying referral will earn you £250, your second £500 and your third £750.

  • Referral No.1 = £250 (200 hours)

  • Referral No.2 = £500 (400 hours)

  • Referral No.3 = £750 (600 hours)
    Refer a friend now 

Are the payments taxable?


Yes, these payments should be treated as if they are part of your normal wages or salary and are subject to income tax and national insurance.

How will I receive payment?


Once the qualifying criteria has been met, you will be paid directly through your umbrella company, PSC or PAYE by our finance department. It is up to you to ensure that you provide us with the relevant information and that the referral bonus has been paid.

Are bonus payments transferable? 


Bonus payments are not transferable however we are able to split your bonus with the friend or colleague you recommend. You must inform us in advance and we will only be able to split the bonus 50/50.